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Frequently asked questions about SmartWaste


Explore SmartWaste FAQs to gain a deeper understanding of our construction software and how it can help you.


This SmartWaste FAQ is designed to provide you with detailed answers to common queries about SmartWaste, helping you understand how our software can support your construction project’s sustainability goals.

SmartWaste FAQs

SmartWaste FAQs

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What is SmartWaste?

SmartWaste is a cloud-based environmental and sustainability monitoring and reporting solution. Designed by BRE, SmartWaste supports the construction industry by providing insight on areas such as waste generation and management, site waste management plans, energy and water use, sustainable timber and material supply and carbon impacts from transport. This online software enables you to store and report each project’s data and information via a company SmartWaste account. Data can also be reported at business unit level which can be useful if your business is split into divisions that focus on certain activities or geographical regions.

What are the major benefits of using SmartWaste?

There are economic and environmental benefits delivered by SmartWaste. Our customers have seen significant financial benefits, including reduced landfill tax, reduced haulage and disposal costs, and reduced material costs from waste minimisation. SmartWaste supports our customer’s environmental, social and governance ambitions. It informs their net zero carbon strategies, their social impact and corporate social responsibility goals, while ensuring compliance with regulation and duty-of-care.

What types of business can use SmartWaste?

SmartWaste is successfully used by construction companies (including new build, refurbishment and demolition), property management, offsite manufacturing businesses, waste management companies, and social housing and local government.

How do I get a SmartWaste account?

To use SmartWaste you will need a software licence that provides you with an online company account. The software licence is renewed yearly. There are several licensing levels available. For more information visit our contact us page, contact us at

Do you offer a free demo?

Yes, we do. Request to watch the SmartWaste product demo video and find out how SmartWaste can help you achieve your net zero and ESG commitments.

What types of contractors or suppliers are supported in SmartWaste?

There are different contractors and suppliers which can be set up within SmartWaste including:

  • Waste management contractors (including waste carriers and waste destinations/facilities e.g., transfer stations)

  • Subcontractors

  • Material suppliers.

These contractors and suppliers can then be assigned to your projects and account hierarchy.

Can SmartWaste support my business’ organisation structure?

SmartWaste supports a tiered organisation structure. Your projects can be connected directly to a group Company level or be linked to one or more tiers (such as business units, management units, geographies or disciplines) in-between. SmartWaste can be configured to reflect the way that you operate.

Can SmartWaste record waste in tonnes or in volume?

SmartWaste can record waste data in either tonnes or volume. When setting up your account, you choose whether you want to record waste data in volume or tonnes.

Can users be added to specific projects or business/management units?

Users can be added and assigned to different levels/tiers within the account hierarchy you have implemented e.g. multi-tier/level account or standard/single tier account.

I've forgotten my password, what should I do?

If you have forgotten your password, please click on the “Forgotten your password?” link on the log in page, fill in the details and we will reset your password for you and send you an email.

I have forgotten my username, what should I do?

If you have forgotten your username, please contact the SmartWaste team at BRE ( The team will ask you to clarify a number of items for security purposes before they can give you your log on details. Please have to hand as much of the following information as possible:

  • Account name (usually the company name)

  • Your company address

  • Any part of your username or password that you think you can remember

  • Your e-mail address

  • Your telephone number

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